Voice

お客様の声

  • Ryan Davis
    Ryan Davis
    5
    I bought a full set up from them and I ride constantly. That said, I know nothing about fixing a bike when I beat it up so im back constantly too, but they are amazing.
    I bought a full set up from them and I ride constantly. That said, I know nothing about fixing a bike when I beat it up so im back constantly too, but they are amazing.
    2025-12-28
  • jason durham
    jason durham
    5
    The owner speaks English and is very friendly and an awesome bike mechanic. Building custom titanium bike with his help.
    The owner speaks English and is very friendly and an awesome bike mechanic. Building custom titanium bike with his help.
    2025-12-05
  • Ryo Payne
    Ryo Payne
    1
    Was looking to sell used bike. Super unfriendly and not welcoming. Uncomfortable customer service
    Was looking to sell used bike. Super unfriendly and not welcoming. Uncomfortable customer service
    2025-07-08
  • Tristan Tang
    Tristan Tang
    5
    The process of renting a bike is relatively straightforward and easy. The staff is also very friendly and helpful. But do take note that the rental fee of a road bike is different and since I coul...
    The process of renting a bike is relatively straightforward and easy. The staff is also very friendly and helpful.

    But do take note that the rental fee of a road bike is different and since I couldn’t find it in the website, hopefully sharing it here will help. The rental bike I got was a Cannondale Optimo with Claris groupset 2x8 speed (not sure about the crank & cassette size).
    2025-06-06
  • Jose Bermudez
    Jose Bermudez
    5
    Not open on Fridays
    Not open on Fridays
    2025-05-16
  • Bryan Kilvinski
    Bryan Kilvinski
    5
    Rented a hybrid bike from here for 1 week. Good bike, reasonable price 👍🏻
    Rented a hybrid bike from here for 1 week. Good bike, reasonable price 👍🏻
    2025-04-17
  • Hugo
    Hugo
    3
    2025-02-27
  • Micah Lowe
    Micah Lowe
    5
    Changed my life.
    Changed my life.
    2025-02-21
  • ジャイアンJCW
    ジャイアンJCW
    5
    他店で購入した電動バイクのメンテナンスでお世話になりました。 店内には多数の品が置かれており、店員さんも親切丁寧に対応してくれました。 (Translated by Google) I received maintenance for an electric...
    他店で購入した電動バイクのメンテナンスでお世話になりました。

    店内には多数の品が置かれており、店員さんも親切丁寧に対応してくれました。

    (Translated by Google)
    I received maintenance for an electric bike I purchased at another store.

    There were many items on display in the store, and the staff were kind and courteous.
    2025-01-25
  • Island Core
    Island Core
    2
    輪行袋を購入しました。接客が無愛想だったので近くの守破離バイクワークスさんに行けばよかったなとお金を払って後悔しました。 (Translated by Google) I bought a bicycle bag. The waiter was unfriendly, s...
    輪行袋を購入しました。接客が無愛想だったので近くの守破離バイクワークスさんに行けばよかったなとお金を払って後悔しました。

    (Translated by Google)
    I bought a bicycle bag. The waiter was unfriendly, so I regretted paying the money and wished I had gone to the nearby Shuhari Bike Works.
    2025-01-08
  • Anthony Adams
    Anthony Adams
    5
    Very nice shop, good selection of accessories and decent selection of new bikes
    Very nice shop, good selection of accessories and decent selection of new bikes
    2024-12-28
  • Rebecca Emerson
    Rebecca Emerson
    1
    I came to Sunset Bikes hoping to purchase an electric bike for my son, but unfortunately, it was a very frustrating experience. The employee took one look at my son and immediately said he was too ...
    I came to Sunset Bikes hoping to purchase an electric bike for my son, but unfortunately, it was a very frustrating experience. The employee took one look at my son and immediately said he was too tall for any of their bikes. He only offered one option—a heavy electric bike that looked like a motorcycle and cost $3,000.

    When I asked if it was possible to order something more suitable, he coldly replied, “No.” There was no effort to assist us or provide alternatives. He did not suggest trying another shop. The lack of customer service and willingness to help was disappointing.

    Thankfully, I found another shop in Naha that was much more accommodating. They worked with us to find the right bike, and the experience there was night and day compared to Sunset Bikes. I wouldn’t recommend this shop if you’re looking for a helpful or customer-friendly experience.
    2024-12-23
  • Joseph Grimison
    Joseph Grimison
    2
    Pretty nice store. The employee/owner isn’t rude, but never very welcoming. 2-3 nice road bikes, mostly e-bikes. Looks like they do comprehensive maintenance, but wouldn’t trouble shoot my shifter-...
    Pretty nice store. The employee/owner isn’t rude, but never very welcoming. 2-3 nice road bikes, mostly e-bikes. Looks like they do comprehensive maintenance, but wouldn’t trouble shoot my shifter- only offered to replace entire gear set costing more than the entire bike. Repaired shifter myself.
    2024-11-11
  • Baby
    Baby
    5
    とっても丁寧な対応をして頂きました。 初心者の私にも色々試乗や本音で話してくださり、とっても勉強になりましたし、こちらでお世話になりたいなと本当に思いました。 とても良いオーナーさんです。店内もかな...
    とっても丁寧な対応をして頂きました。
    初心者の私にも色々試乗や本音で話してくださり、とっても勉強になりましたし、こちらでお世話になりたいなと本当に思いました。
    とても良いオーナーさんです。店内もかなり綺麗で魅力的な自転車がたくさんありました。

    (Translated by Google)
    They were very polite and helpful.
    Even though I'm a beginner, they took me on test rides and spoke honestly with me, which I learned a lot from. I really want to work here again.
    The owner is a really nice guy. The shop was also very clean and had lots of attractive bicycles.
    2024-07-19
  • Gary Tang
    Gary Tang
    5
    Good selection of road and gravel bikes. Friendly owner.
    Good selection of road and gravel bikes. Friendly owner.
    2024-07-12
  • Chelsea Aphrodite
    Chelsea Aphrodite
    5
    Our go to place for all our bike needs. Both staff are helpful and attentive. We had to stop by here one time because my husband’s bike chain feels weird and clicks when he pedals and they replaced...
    Our go to place for all our bike needs. Both staff are helpful and attentive. We had to stop by here one time because my husband’s bike chain feels weird and clicks when he pedals and they replaced it without charging us! 🫡 Domo arigato
    2024-06-30
  • John
    John
    4
    Best shop in Okinawa. Owner speaks English. Decent inventory, ordered parts come in quickly. Mechanic is skilled. If they can’t help you they have the integrity to suggest a bike shop that can....
    Best shop in Okinawa. Owner speaks English. Decent inventory, ordered parts come in quickly. Mechanic is skilled. If they can’t help you they have the integrity to suggest a bike shop that can. This should be your first stop.
    2024-03-24
  • Jason Beck
    Jason Beck
    5
    Awesome staff that went out of their way to help. Provided walk in service for the installation of pedals and gear adjustment for a super low price. Great selection or parts and bikes, will 100% be...
    Awesome staff that went out of their way to help. Provided walk in service for the installation of pedals and gear adjustment for a super low price. Great selection or parts and bikes, will 100% be back.
    2024-03-13
  • 雉岡晃
    雉岡晃
    5
    店長やさしい (Translated by Google) The manager is kind
    店長やさしい

    (Translated by Google)
    The manager is kind
    2023-11-23
  • Ethan Lynn
    Ethan Lynn
    5
    Extremely helpful. I'm a beginner getting into cycling. Was helped with finding the right size of bike, which accessories needed and even assembled the pedals and other bought items (lights, water ...
    Extremely helpful. I'm a beginner getting into cycling. Was helped with finding the right size of bike, which accessories needed and even assembled the pedals and other bought items (lights, water bottle mount). Bike came with a 1 year warranty for any maintenance as well.

    Great selection of bikes on the 2nd floor, will definitely go back to pick up some more items in the future.

    Highly recommend!
    2023-10-01
  • Nina Strivens
    Nina Strivens
    5
    Friendly, professional, and oh so quick on the turn around time!
    Friendly, professional, and oh so quick on the turn around time!
    2023-09-17
  • Brian Woolery
    Brian Woolery
    5
    Extremely helpful staff and a great selection of bike equipment.
    Extremely helpful staff and a great selection of bike equipment.
    2023-08-13
  • R R
    R R
    5
    Super nice guy working there. Parts supplies are reasonably priced and a decent variety. Will definitely go back.
    Super nice guy working there. Parts supplies are reasonably priced and a decent variety. Will definitely go back.
    2023-08-09
  • Jake Loc
    Jake Loc
    5
    Dropped off my bike to get repaired. They replaced the wire and adjusted the gears. Very satisfied with the work.
    Dropped off my bike to get repaired. They replaced the wire and adjusted the gears. Very satisfied with the work.
    2023-07-08
  • okinawa 157
    okinawa 157
    5
    店長もフレンドリーで、メカニックの方も優しいです。初心者の方にもおすすめです。 (Translated by Google) The shop manager is friendly and the mechanics are kind. I recommend this shop to beginners too.
    店長もフレンドリーで、メカニックの方も優しいです。初心者の方にもおすすめです。

    (Translated by Google)
    The shop manager is friendly and the mechanics are kind. I recommend this shop to beginners too.
    2023-06-23
  • Fiona L
    Fiona L
    5
    2023-06-05
  • Nic C
    Nic C
    5
    Fair prices and great service . Recommended bike shop.
    Fair prices and great service . Recommended bike shop.
    2023-04-16
  • CK Nagah
    CK Nagah
    5
    Great service!
    Great service!
    2023-04-08
  • Yotsaran Liaochanthon
    Yotsaran Liaochanthon
    5
    2023-03-16
  • Yusuke Naito
    Yusuke Naito
    5
    先日はありがとうございました。 (Translated by Google) Thank you for the other day.
    先日はありがとうございました。

    (Translated by Google)
    Thank you for the other day.
    2023-01-30
  • Tsunekawa Youji
    Tsunekawa Youji
    2
    ここは、ロードバイクしか、売らない対応しない、触らないよ、部品買う位かな、 ま、昔のブリヂストンのような、 (Translated by Google) This place only sells road bikes, doesn't handle them, doesn't tou...
    ここは、ロードバイクしか、売らない対応しない、触らないよ、部品買う位かな、 ま、昔のブリヂストンのような、

    (Translated by Google)
    This place only sells road bikes, doesn't handle them, doesn't touch them, you can only buy parts, like the old Bridgestone.
    2022-12-16
  • Guidolin
    Guidolin
    5
    I went there for some problems with my bike and they fixed immediately at a reasonable price. The store has many accessories and replacement parts. Very professional and kind owners.
    I went there for some problems with my bike and they fixed immediately at a reasonable price. The store has many accessories and replacement parts. Very professional and kind owners.
    2022-12-11
  • Guido Boffetta
    Guido Boffetta
    5
    I went there for some problems with my bike and they fixed immediately at a reasonable price. The store has many accessories and replacement parts. Very professional and kind owners.
    I went there for some problems with my bike and they fixed immediately at a reasonable price. The store has many accessories and replacement parts. Very professional and kind owners.
    2022-12-11
  • S_24MARCH
    S_24MARCH
    5
    58号線沿いにありロードバイク用パーツ豊富です。2階に完成車展示してます。FUJIやCANNONDALE等..大きめsizeのロードバイクが多い印象🚲英語もペラペラの気さくな店員さんに色々話聞けます。 (Translated by Goog...
    58号線沿いにありロードバイク用パーツ豊富です。2階に完成車展示してます。FUJIやCANNONDALE等..大きめsizeのロードバイクが多い印象🚲英語もペラペラの気さくな店員さんに色々話聞けます。

    (Translated by Google)
    Located along Route 58, they have a wide variety of road bike parts. Complete bikes are on display on the second floor. There are many large sized road bikes such as FUJI and CANNONDALE. You can ask the friendly staff who are fluent in English about various things.
    2022-10-19
  • Thomas Pugliese
    Thomas Pugliese
    5
    I’ve been coming here for already over 5 years , amazing shop and outstanding customer service ;) Everybody is always very kind and professional , I really love this place
    I’ve been coming here for already over 5 years , amazing shop and outstanding customer service ;)
    Everybody is always very kind and professional , I really love this place
    2022-07-14
  • 男そら
    男そら
    5
    店長が優しい初心者でもわかりやすく説明してくれる 言ったら取り寄せもしてくれます。 900g台の超軽量ホイールも置いています。 (Translated by Google) The store manager is friendly and will explain thing...
    店長が優しい初心者でもわかりやすく説明してくれる
    言ったら取り寄せもしてくれます。
    900g台の超軽量ホイールも置いています。

    (Translated by Google)
    The store manager is friendly and will explain things clearly, even for beginners.
    He'll even order them for you if you ask.
    He also carries ultra-lightweight wheels in the 900g range.
    2022-03-26
  • Iceem1nt
    Iceem1nt
    5
    Very nice store, lots of parts. The only thing they didn't have was suspension forks unfortunately.
    Very nice store, lots of parts. The only thing they didn't have was suspension forks unfortunately.
    2022-01-29
  • T K
    T K
    5
    対応がものすごく優しくてしっかり説明してくれる! (Translated by Google) Very friendly and explains things thoroughly!
    対応がものすごく優しくてしっかり説明してくれる!

    (Translated by Google)
    Very friendly and explains things thoroughly!
    2021-11-07
  • Salada Brain
    Salada Brain
    4
    2021-08-22
  • anthony thomas
    anthony thomas
    5
    Great place with friendly and, helpful staff.
    Great place with friendly and, helpful staff.
    2021-05-31
  • Takayuki Sato
    Takayuki Sato
    3
    メリダ部品取扱店です。沖縄の特徴かもしれませんが、営業時間内でも早く店舗が閉店している場合もあります。 (Translated by Google) This is a Merida parts store. This may be a characteristic of Okinawa,...
    メリダ部品取扱店です。沖縄の特徴かもしれませんが、営業時間内でも早く店舗が閉店している場合もあります。

    (Translated by Google)
    This is a Merida parts store. This may be a characteristic of Okinawa, but the store may close early even during business hours.
    2021-04-21
  • steve brown
    steve brown
    5
    2021-04-17
  • Masaki Fukui
    Masaki Fukui
    5
    2021-02-20
  • Melody Battaglia
    Melody Battaglia
    5
    2020-11-28
  • Buck Chambers
    Buck Chambers
    5
    Super friendly help, decent selection. Little pricey but if you need it now, support these guys... if for no other reason do it because they are so nice and helpful.
    Super friendly help, decent selection. Little pricey but if you need it now, support these guys... if for no other reason do it because they are so nice and helpful.
    2020-10-19
  • T Lai
    T Lai
    5
    I am very happy and pleased that I took my bike there for service. You can tell that they really cared about my bike and took good care of it. Thank you. It rides bette then new. The bell and light...
    I am very happy and pleased that I took my bike there for service. You can tell that they really cared about my bike and took good care of it. Thank you. It rides bette then new. The bell and light added were done so well. Thank you again dearly.
    2020-09-24
  • Jane Elisabeth
    Jane Elisabeth
    5
    Very pleasant experience. I am very happy with my new bike! We ordered some extra parts and they came in earlier than expected. Even when we couldn’t use the bike seat they offered to take it back ...
    Very pleasant experience. I am very happy with my new bike! We ordered some extra parts and they came in earlier than expected. Even when we couldn’t use the bike seat they offered to take it back right away. Great customer service experience!
    2020-09-19
  • Nathan Keirn
    Nathan Keirn
    5
    I dropped into Sunset bikes, my first visit since they moved locations years ago. I'd purchased a few parts before at their old location and remembered the staff being helpful and friendly. I just ...
    I dropped into Sunset bikes, my first visit since they moved locations years ago. I'd purchased a few parts before at their old location and remembered the staff being helpful and friendly. I just needed a few 5mm screws to hold a bike rack on. I offered to pay, but the very friendly staff gave me them for free. Small, minor things like this are very much appreciated. Thank you so much!
    2020-09-18
  • Kyle Thomas
    Kyle Thomas
    5
    2020-09-12
  • Joshua Davis
    Joshua Davis
    4
    Great road bike selection. Very knowledgeable staff! Prices are a little better online, but the maintenance ability is priceless. Very very helpful to customers. Definitely one of the better shops ...
    Great road bike selection. Very knowledgeable staff! Prices are a little better online, but the maintenance ability is priceless. Very very helpful to customers. Definitely one of the better shops on island!
    2020-09-08
  • 知念もりかず
    知念もりかず
    5
    いろいろ教えて来れってありがとー😆💕✨ (Translated by Google) Thank you for teaching me so many things 😆💕✨
    いろいろ教えて来れってありがとー😆💕✨

    (Translated by Google)
    Thank you for teaching me so many things 😆💕✨
    2020-05-24
  • Hon Mac
    Hon Mac
    5
    Fast professional and highly recommended... great service and tune ups
    Fast professional and highly recommended... great service and tune ups
    2020-04-04
  • ARKEA 0203Tomo
    ARKEA 0203Tomo
    5
    とても親切に対応してくださりおかげ様で旅の予定を決めることができました🙇‍♂️ 旅の途中の方はぜひよってみてください👍 最高のお店です😁 (Translated by Google) They were so kind and helpful that I was abl...
    とても親切に対応してくださりおかげ様で旅の予定を決めることができました🙇‍♂️
    旅の途中の方はぜひよってみてください👍
    最高のお店です😁

    (Translated by Google)
    They were so kind and helpful that I was able to make travel plans. 🙇‍♂️
    If you're traveling, be sure to stop by. 👍
    It's the best place. 😁
    2020-03-14
  • Martin Baumbach
    Martin Baumbach
    5
    Sunset Bikes went above and beyond! We dropped off a cheap kids bike for new brakes and got back a finely tuned machine a day later. They had even replaced the worn out grips at no cost! Couldn’t ...
    Sunset Bikes went above and beyond! We dropped off a cheap kids bike for new brakes and got back a finely tuned machine a day later. They had even replaced the worn out grips at no cost! Couldn’t ask for better service.
    2019-12-29
  • Aya
    Aya
    5
    Took my bike to this bike shop before starting my journey biking through Japan to the north tip. Extremely reasonable rate to tune up the whole bike and make sure it was ready for my trip. I rode a...
    Took my bike to this bike shop before starting my journey biking through Japan to the north tip. Extremely reasonable rate to tune up the whole bike and make sure it was ready for my trip. I rode an average of 90 km a day for 50 days and had no issues with my bike whatsoever. Thank you Sunset Bikes!!!!! Will definitely recommend this shop for cyclists visiting Okinawa.
    2019-11-12
  • Kevin Duddleston
    Kevin Duddleston
    5
    Compared to other stores, this store provided excellent, fast and cheap work on my shattered brake adjuster. Definitely returning for further complications
    Compared to other stores, this store provided excellent, fast and cheap work on my shattered brake adjuster. Definitely returning for further complications
    2019-08-16
  • まてぃ
    まてぃ
    5
    2019-06-11
  • Former GaGal
    Former GaGal
    5
    Quickly and nicely determined what was wrong with my bike tire. Didn’t try to up-sell or force in-necessary parts/repairs. Will definitely go back again!
    Quickly and nicely determined what was wrong with my bike tire. Didn’t try to up-sell or force in-necessary parts/repairs. Will definitely go back again!
    2019-05-18
  • kururu73
    kururu73
    1
    2019-04-24
  • さすけ
    さすけ
    5
    2019-03-18
  • 浦塚智行
    浦塚智行
    5
    とにかく対応が親身親切 (Translated by Google) Anyway, the service is friendly and helpful
    とにかく対応が親身親切

    (Translated by Google)
    Anyway, the service is friendly and helpful
    2019-02-02
  • !?!?
    !?!?
    4
    思ってたより小さい方の店でした… (Translated by Google) The store was smaller than I expected...
    思ってたより小さい方の店でした…

    (Translated by Google)
    The store was smaller than I expected...
    2018-12-29
  • 崎原盛一郎
    崎原盛一郎
    4
    店員がとても親切❗️ (Translated by Google) The staff are very kind❗️
    店員がとても親切❗️

    (Translated by Google)
    The staff are very kind❗️
    2018-11-04
  • M A Parker
    M A Parker
    5
    Fast and friendly service. Went in to have my rear tire on my mountain bike looked at because it went flat. All together my visit was 20 minutes from arriving, to leaving and riding off on my fresh...
    Fast and friendly service. Went in to have my rear tire on my mountain bike looked at because it went flat. All together my visit was 20 minutes from arriving, to leaving and riding off on my freshly repaired tire. The employees speak decent english as well. I’ll definitely return if I need work done on my bike again👍🏻
    2018-09-10
  • 7
    7
    5
    Fixed flat rear tire. The mechanic did a good job and has no problem with English. Clean place has parking spots. Nice.
    Fixed flat rear tire. The mechanic did a good job and has no problem with English. Clean place has parking spots. Nice.
    2018-09-05
  • Leonid Matvyeyev
    Leonid Matvyeyev
    5
    Great shop, so I had a problem with my rear wheel being out of true the guy looked at it found a broke spoke fixed it in like 20 min for both wheels. Very helpful and speak goodish English.
    Great shop, so I had a problem with my rear wheel being out of true the guy looked at it found a broke spoke fixed it in like 20 min for both wheels. Very helpful and speak goodish English.
    2018-06-19
  • like watch chatan
    like watch chatan
    5
    2018-03-26
  • Sean R
    Sean R
    5
    Friendly knowledgeable staff, fast service. The man who helped me spoke English which made it much easier to get what I needed. I purchased a new rear wheel and they swapped over my old hardware to...
    Friendly knowledgeable staff, fast service. The man who helped me spoke English which made it much easier to get what I needed. I purchased a new rear wheel and they swapped over my old hardware to the new wheel in about 10m for no extra charge. Will definitely recommend to anyone needing road bikes or repairs. One thing to note, they do not carry mountain bikes or mtb specific parts.
    2017-12-29
  • omar eldasher
    omar eldasher
    5
    Nice service and clean place.
    Nice service and clean place.
    2017-12-26
  • Greg V
    Greg V
    5
    Great service, best in Okinawa
    Great service, best in Okinawa
    2017-10-04
  • 旅の記録
    旅の記録
    3
    いいチャリがあります。 部品もしったりしたものが置いています。 駐車場もあり安心しました。 店舗が小さめなので置いてある自転車の数は大手に比べると少ない印象があります。 レンタサイクルもやってるみたい...
    いいチャリがあります。
    部品もしったりしたものが置いています。
    駐車場もあり安心しました。
    店舗が小さめなので置いてある自転車の数は大手に比べると少ない印象があります。
    レンタサイクルもやってるみたいなので北谷で自転車を借りて楽しむのも良いと思います。

    (Translated by Google)
    They have some nice bikes.
    They also have some spare parts.
    There's also a parking lot, which was a relief.
    The store is small, so it seems like they have fewer bikes than the major stores.
    They also seem to offer bicycle rentals, so it might be a good idea to rent a bike and enjoy Chatan.
    2017-10-01
  • D K
    D K
    3
    親切ですが、愛想がなく積極的じゃない (Translated by Google) Kind, but unsociable and unenthusiastic
    親切ですが、愛想がなく積極的じゃない

    (Translated by Google)
    Kind, but unsociable and unenthusiastic
    2017-09-30
  • わかめ大使
    わかめ大使
    5
    2017-08-28
  • 知念盛和
    知念盛和
    4
    親切な対応してくれる。 (Translated by Google) They provide kind service.
    親切な対応してくれる。

    (Translated by Google)
    They provide kind service.
    2017-04-27
  • kyo Ho
    kyo Ho
    5
    豊富な知識と熱意のある店員 初心者というのに怒涛の勢いで説明しだしたけど、分からないことを伝えると、分かるように説明してくれて、すごく勉強になった 普段のメンテナンスもしてくれる、良心的なお店 201...
    豊富な知識と熱意のある店員

    初心者というのに怒涛の勢いで説明しだしたけど、分からないことを伝えると、分かるように説明してくれて、すごく勉強になった

    普段のメンテナンスもしてくれる、良心的なお店

    2016年10月に移転してきたらしい

    (Translated by Google)
    The staff were knowledgeable and enthusiastic.

    Even though I was a beginner, they explained everything at a rapid pace, but when I explained things I didn't understand, they explained them clearly, and I learned a lot.

    They also provide regular maintenance, making them a very conscientious shop.

    They apparently moved in October 2016.
    2017-01-08
  • 1JZ Ryuji
    1JZ Ryuji
    5
    2016-11-24
  • 武蔵境小次郎右衛門
    武蔵境小次郎右衛門
    5
    2016-10-15
  • Jacqueline Wen Xi Tong
    Jacqueline Wen Xi Tong
    5
    Awesome bikes. Excellent service!
    Awesome bikes. Excellent service!
    2016-08-13
  • すひょうたん
    すひょうたん
    5
    2016-04-21
  • 西山栄一
    西山栄一
    5
    2016-02-22